The purchase of a concert ticket is considered implied consent to Crocodile Rock Cafe posted policies. The Crocodile Rock Cafe policies are posted to the Policy section of our website (http://www.croc-rock.com/general-information-new/policies). If we make material changes to our policies or practices, we will post those changes to the Policy section of our website; changes will be immediately effective upon posting.
Please contact us if you have any additional questions.
COMMITMENT TO YOUR PRIVACY We at Crocodile Rock Cafe, Inc. are committed to respecting your privacy and recognizing your need for appropriate protection and management of personal information you share with us (the phrase "personal information" means any information by which you can be identified, such as your name, mailing address, email address, telephone number, etc.). The purpose of our privacy policy is to inform you what personal information we may collect from you, how we use this information, and the choices you have regarding our use of, and your ability to review and correct, such information. This policy applies only to customers in the United States.
As a part of our commitment to your privacy, Crocodile Rock Cafe, Inc. supports and adheres to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise to American Consumers." We have agreed to (1) provide customers with notice of their ability to opt out of information rental, sale or exchange with other marketers; (2) honor customers' requests not to share their information with other marketers; and (3) honor customers' requests not to receive mail, telephone or other solicitations from Crocodile Rock Cafe, Inc..
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Crocodile Rock Cafe's Refund and Exchange Policy is as follows:
"Tickets will only be refundable or exchangeable if the Headlining Act cancels the entire show.
Entertainment is subject to change, therefore no refunds or exchanges will be given if the show goes on in some form, nor will refunds or exchanges be given if an opening act cancels.
Refunds are done for the face value of the ticket.
The convenience charges are not refundable.
Refunds are only available for the first 30 days from the date the event was to be held.
If the show is postponed your original ticket will be honored at the re-scheduled date, and no refund will be issued.
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